John Gamboa is an IT Systems Engineer and Technician serving the San Francisco Bay Area
John Gamboa's Bio:
John Gamboa's Experience:
Systems Engineer at IT Consulting Company2012 - Present | San Francisco, Oakland
IT Consultant specializing in supporting Small Businesses in industries of Law, Media, PR, Finance supporting hardware, software, networks, printing, cloud, and mobile.
Director of Support at Bay Computing Group2010 - December 2010 | Concord, San Francisco
Provided support to the internal IT staff of engineers, network technicians, account managers, and helpdesk techs. Support clients in all over the Bay Area - Concord, San Francisco, South San Francisco, Vallejo, Fairfield, San Jose, Benicia, Martinez, Walnut Creek, Contra Costa, Solano.
Helpdesk Tech/Supervisor at Bay Computing Group2008 - 2009 | Concord, San Francisco
Fielded helpdesk support calls up to low level 3 - server, router, workstation, networking issues. Assisted other junior technicians as needed. Managed escalation of tickets as necessary. Support clients in all over the Bay Area - Concord, San Francisco, South San Francisco, Vallejo, Fairfield, San Jose, Benicia, Martinez, Walnut Creek, Contra Costa, Solano.
Account Manager/Network Technician at Bay Computing GroupMarch 2008 - September 2008
oFielded helpdesk support calls up to low level 3 - server, router, workstation, networking issues. oMonitored support queue and worked on service requests as needed. oLiaison between clients and Bay Computing Group. oMade recommendations to clients based on their needs and desires. oAssisted in sales and attainment of new accounts. oProvided a point of contact for clients to address any issues or concerns.
IT Consultant and Loan Officer at IT Consulting2001 - 2008 | Vallejo, American Canyon, Benicia, San Jose, San Francisco, Walnut Creek
Provided basic desktop, laptop, home, and small business IT support. I was selling home loans during this time period as well. I wanted to try something new and enjoyed it while it lasted. In the end, I found that selling isn't my thing and decided to return to what I know best - IT. Support clients in all over the Bay Area - Concord, San Francisco, South San Francisco, Vallejo, Fairfield, San Jose, Benicia, Martinez, Walnut Creek, Contra Costa, Solano.
Systems Engineer at Advisor Software2000 - 2001 | Lafayette, CA
Responsible for Microsoft Exchange as well as SQL Server/IIS updates and installations. Also provided IT support to office personnel.
Systems Engineer at Wine.com1999 - 2000 | Napa, Palo Alto
Responsible for the sales and customer service call centers and wine warehouse PC installation and maintenance running NT 4.0 Server and Windows 2000, 98, and NT 4.0 clients. Installed warehouse PCs and phones as well. Managed user account setups, new PC and software installations for new hires. I helped support approximately 150 PCs and 50 laptops and 20 HP printers along with 3 other administrators in 4 separate buildings.
System Administrator at American Home Shield1998 - 1999 | Santa Rosa, San Ramon
Managed Windows 95/98, NT 4.0 Servers, Exchange Server 5.5 and Lucent phone systems in 2 call centers.
John Gamboa's Education:
Heald College, Concord, CA2007 – 2008Concentration: Networking Technologies, Windows Server
San Francisco State University1991 – 1993Concentration: Business Administration and Management, General
John Gamboa's Interests & Activities:
INTERESTS: Golf, Reading, Movies, Basketball, Buying Houses in Solano County (Vallejo, Fairfield, Suisun), Napa County (American Canyon, Napa), Contra Costa County (Concord, Martinez, Antioch, Pittsburg) TV SHOWS: Scorpion, Psych, Person Of Interest, Arrested Development